Comments: Edy Pierce
Slow service, just wanna sign car aggrement but wait almost 1 hour, no cust here just only me.qin evelyn
You can not believe the horrible attitude of the staffs in customer service counter .
Better to say they offering “ suffer you service “ here .
I have no idea why they working with an angry face.
I cannot understand why they keep chatting with colleges even I standing in front of the counter few mins.
I have no choice as my uni ask composery to bank in tuition fee with CIMB, while good to know how ridiculous such a bank .
I will never , ever be your customer ,and all my friends they experienced same as me .LOVE FOR ALL
If any body have branch code please share it.behrooz biggie
Staff are very rude and don't know their jobsJennie Chai
Customer enquires is not attended professionally. Called morning to branch to request statement for closed account for police investigation and they ask me to contact General line because they are loan department.
Called General line the operator ask to go home branch which I called earlier! Then she check for me that I can go today before 4.30pm & collect on the spot due to my case.
Reach CIMB & queue & ask the customer enquiry regarding my matter. She told me that SOMETIMES GENERAL LINE DON'T KNOW! So are you telling all your customer that the general line is not useful at all and is not reliable?
Then she show me she cannot print the statement because is close and balance is 0.00 then she ask me to look for officer and say if they can print the OK la if not have to wait also.
Worst service given by CIMB